How to Fault Find SIM Cards

1) Make sure the SIM card is facing upwards and the card cutout side face is towards the left. You can also use the external SIM card holder that plugs into the A port for easy access

 

 

 

 

 

 

 

2) After inserting the SIM card, the device MUST be restarted in order to read the Sim card. Swipe the screen task bar down and select "Reboot"

3) If SIM card has PIN code, the SIM card will NOT work. Please remove PIN code from sim card before trying to make SIM card work. Sometimes your network operator will have to be contacted to remove PIN

4) If all steps above fail, check with a different SIM card you know works and has no PIN code and repeat steps 1 & 2.

5) Verify your APN settings are correct according to your provider (must be set to android tablet APN settings) 

• How to enter APN settings
• NOTE: Some times the parameters for the SIM need to be reset if no data is working. It is best to reset all the mobile network settings and set up a new APN from scratch.

6) Some SIM cards are thinner than regular SIM cards - If you insert your sim card and it is not registering as being inserted on the head unit, you may have to place tape on the backside of the SIM card so it can make better contact.

7) Don't use Sprint and Verizon sim cards. T-Mobile pre-paid works and AT&T is ok

8) The unit is intended for use with data SIM cards and not for making GSM phone calls. Some clients reported to be able to receive calls with google phone for example but cannot make calls. For this reason we do not recommend using SIM for calling.

Tips:

• You can check IMEI with this free tool
• How to edit your IMEI

This system uses Micro SIM Cards

 

 

 

APN Settings

Telstra

1. Internet APN = telstra.wap
2. Broadband APN = telstra.internet

Vodafone Australia

Name: Vodafone Internet

APN: live.vodafone.com

MCC: 505

MNC: 03

Authentication Type: PAP

APN Type: default

Data Bearer: Unspecified

 

Singapore SIMBA Internet

APN: TPG

Proxy: Not Set

Port: Not Set

Username: Not Set

Password: Not Set

Server: Not Set

MMSC: Not Set

MMS Proxy: Not Set

MMS Port: Not Set

MCC: 525

MNC: 10

Authentication Type: Not Set

APN type: default

APN protocol: IPv4/IPv6

APN roaming protocol: IPv4/IPv6

Enable/disable APN: APN Enabled

Bearer: Unspecified

MVNO type : None

MVNO Value : Not set

 

Lithuania - PILDYK - TELE2